CANCELLATIONS / RESCHEDULING
PERMANENT COSMETICS
Booked appointments that fail to complete the emailed consent form within 24 hours WILL result in cancellation. Please allow at least 7 days notice when rescheduling your appointment. If you reschedule your appointment with less than 7 days notice your deposit will be forfeited and you will be required to pay an additional deposit to reschedule. If you choose to CANCEL your appointment, your deposit will be forfeited.
LASH EXTENSIONS
Please allow at least 48 hours notice when rescheduling your appointment. If you cancel or reschedule your appointment with less than 48 hours notice you will be charged 50% of the total service amount.
LATE ARRIVALS
Guest should plan to arrive 10 minutes prior to their scheduled appointments to allow for unexpected circumstances and to get settled in. We have a strict no-tolerance policy for late arrivals. WE CANNOT AND WILL NOT RUSH PERFECTION! Exceptions will not be made for anyone arriving late due to traffic or any other personal emergency. Late arrivals will be cancelled and deposits may be forfeited.
GUESTS
Due to the nature of our detailed, semi-invasive services, we kindly request that you arrive unaccompanied to your appointment. We very strictly do not allow friends, boyfriends, husbands, children, and/or pets to accompany you into the studio. There are many coffee shops, restaurants and bars in our neighborhood, if your guest(s) would like to wait close by for you to complete your appointment.
IMPORTANT FOR ALL CLIENTS
All Permanent Cosmetic services are considered a multiple-step appointment process. Healed results will vary with each individual client. NO guarantees will be made. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than desired outcome as each client will heal differently. In order for your new brows to heal properly (and look their very best) please follow all Pre & Post Care Instructions! These instructions are designed to limit bleeding and skin sensitivities during the service. Excessing bleeding during the procedure can dilute and expel the pigment color and lead to poor results.
